Who we are
Our website address is https://syriandelightsny.com
We can be contacted at info@syriandelightsny.com
What personal data we collect and why we collect it
This site may collect personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
This data is collected to ensure proper processing of orders and inquiries.
Personal data is not just created by the user’s interactions with this site. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.
Contact Us form
Contact form submissions are kept for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.
Analytics
This site is using Google Analytics to gain insights and improve the functionality of the website. This service uses cookies to collect data. This data is not used for marketing purposes.
Google provides the “Google Analytics Opt-out Browser Add-on” to provide visitors the ability to prevent their data from being used by Google Analytics. It can be found at https://tools.google.com/dlpage/gaoptout
Who we share your data with
We do not share any personal data with anyone.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
Send privacy-specific concerns to info@syriandelightsny.com
WooCommerce
This site uses WooCommerce, an e-commerce plugin for WordPress.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, and phone number. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be delivered, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.